Increased Precautions We're Taking in Response to the Coronavirus
As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Life Center of Galax to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Life Center of Galax.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • We are offering visitation through telehealth services so that our patients can remain connected to their loved ones.
  • Alternate methods of communication for other services are being vetted and may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Social distancing strategies have been implemented to ensure that patients and staff maintain proper distance from one another at all times.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit https://www.cdc.gov/coronavirus/2019-ncov/index.html

Insurance & Payment Information

Life Center of Galax is a preferred provider with most major insurance companies, which enables you to receive the optimum benefit available. Verification of your insurance is at no cost to you.

Through our verification process with your insurance provider, our experienced staff will assist you in understanding your insurance benefits and can help you with financial arrangements.

We are able to accept a wide variety of funding sources, as well as most commercial insurances. We have a variety of contracts with Virginia agencies, including the Department of Social Services, and Community Mental Health Centers for Public Funding for detox, stabilization, and rehabilitation services. We do not accept Medicare.

We direct bill insurances on a fee-for-service basis.  While not an exhaustive list, the following are some of the major insurance providers with whom we have worked:

  • Tricare
  • Aetna
  • Blue Cross/Blue Shield (Anthem and others)
  • Cigna
  • ComPsych
  • Mental Health Network (MH Net)
  • United Behavioral Health (UBH)/Optum
  • LifeSynch
  • Gateway Health Alliance
  • Primary Physicians Care
  • First Health Network

It’s certainly not going to always be easy, but you’ll get the best support you need in getting healthy again.

– Becky
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